The Competitive Edge You’re Not Using: Honesty as a High-Performance Tool with Ken Bogard
Ken Bogard, an openness and honesty expert, teaches that the rarest competitive edge is being willing to fully hear someone before you serve your own point.
▶ Watch the full episode with Ken Bogard for deeper context on how to approach these questionsWhen The Wall Goes Up
Tell the story of a recent conversation where you quit listening and started just waiting for your turn to talk. Who was it with, what was being said, and what happened in you right before you checked out?
Which Wall Is Yours
Walls have flavors. When you shut someone out, which one tends to slam down for you? Circle every one that fits.
What You Stopped Hearing
When that wall was up, you were busy serving your own side. What did the other person actually want or feel that you completely missed because you weren't listening?
The Cost Of Staying Closed
Picture the relationship where this wall shows up most. What has staying closed there actually cost you, in trust, in closeness, in how the two of you work together?
Make The Agreement
Ken's tool is to set the agreement out loud before a hard talk: 'I'm going to be honest about what I think, and I'm going to fully hear you out without firing back. Can we both do that?' For the one conversation you've been avoiding, what's the exact sentence you'll use to open it before Friday?